Managing Chaos with Time Etiquette

This bundle includes two courses: Time Etiquette and Managing Chaos. The two courses complement each other.

The advice is to first proceed with the Time Etiquette course and then move on to the Managing Chaos course.

Time Etiquette course

The Time Etiquette course has the following purposes:

  1. Explain the rationale and objectives of the Time Etiquette.
  2. Spread a culture of time management.
  3. Provide guidelines for effective behaviour in terms of the use of time, communication channels and deadline management.


The ultimate goal is to improve people's performance, quality of work, and well-being through behaviour that complies with the Time Etiquette within the organisation.

At the end of the course, the participant can download a real Time Etiquette "manifesto" that the organisation can customise in form and content.

Managing Chaos course

The purpose of the course is twofold.

  1. Provide people with processes, methods and technologies to manage their time and activities.
  2. Provide methods that are integrated and compliant with the company's Time Etiquette.


The course teaches how to organise one's activities, how to manage deadlines, priorities, contexts. The course is based on the Deming cycle, a process designed to improve the quality of operations and activities. We have customised this process to our needs and Time Etiquette guidelines.

The course also provides valuable information on the technologies available with which to implement the Managing Chaos method.

Instructor(s)

Senior Trainer and Coach, HURACT

Roberto Bonanomi

PsyD. MSc Occupational Psychology & researching in OP/OB at University of London, Birkbeck. Graduate Member of the British Psychological Society in the UK (MBPsS). MSc Computer Science, MSc Clinical Psychology, Roberto is an enthusiastic trainer and coach with sound communication skill, a robust corporate culture gained in years of professional experience as a consultant and psychologist and rooted academic background.

Trainer and Coach, HURACT

Marta Valente

MSc Occupational Psychology & researching in OP/OB at University of London, Birkbeck. Marta has an international, multicultural, eclectic experience. She is an enthusiastic trainer, always exploring new way to broaden and building her students experience. Her research in organisational psychology and clinical psychology provide invaluable insights to understand and foster organisational employee relations and wellbeing. Marta is a certified coach at HURACT.